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Connections #023 – Oracle and Enterprise 2.0

Doug HughesDoug Hughes is Vice President, Customer Services for Australia & New Zealand at Oracle Corporation.

Doug was the Keynote Speaker on the subject of ‘Sales Performance & Improvement‘ at a recent Networking Event, organized by myself and my colleagues at Expert Executive Search – in conjunction with our business associates from Oracle, Hewlett Packard & Ernst & Young Revenue Growth Services.

The crowd listen intently to the presentationRob Kingma, Senior Manager with Ernst & Young's Revenue Growth ServicesGary Mitchell, Managing Director, EnterasysThe crowd listens intently to the presentationDoug Hughes, Oracle Vice President - Customer Services for Australia & New Zealand outlines some of the leading Soacial Applications, such as Google, WebX, MySpace, facebook, Digg, LinkedIn & SpockDoug Hughes, Oracle Vice President - Customer Services for Australia & New ZealandAlan Perkins, Director – Research Projects, Altium SoftwareDoug Hughes, Oracle Vice President - Customer Services for Australia & New Zealand discusses Oracle's Social CRM strategyStan Relihan, President & CEO, Expert Executive Search, moderates a Question & Answer forumDoug Hughes, Oracle Vice President - Customer Services for Australia & New Zealand; Rob Kingma, Senior Manager, Ernst & Young Revenue Growth Services; David Moore, Director of Enterprise Engagements, Hewlett PackardBarry Osborne, Manager Sydney Business Executive SuitesDavid Moore, Director of Enterprise Engagements, Hewlett Packard Dean Penhorwood - Managing Director, TrackOnline;  Inbal and Michal OsmoAlan Perkins, Director – Research Projects, Altium Software; John Huggart, Managing Director, Sales Positive; Peter Ager, Senior Business Consultant (Financial Services), Trust | DefenderJillian Upton, Ernst & Young Revenue & Growth Risk Services; Rob Kingma, Ernst & Young Revenue & Growth Risk Services; Gary Hillman, Business Development Manager, Singtel OptusGeoff Whitely, Public Sector Representative, Information Builders; Madeleine Hobbs, Program Manager, BearingPointAndreas Baumhof, CTO, Trust | Defender; Kane Lightowler, Senior Sales Executive Tumbleweed; Simon Maxwell, Managing Director, Information GatewaysEd Schmidt -Director of Operations, Southern Cross View; Daniel Barton - Digital Project Manager, CreataNick Holmes à Court - Director, Shifted Pixels; Doug Hughes, VP Customer Services, Oracle ; Stan Relihan, President & CEO Expert Executive SearchHollie Turner - Managing Director, pearl pr; ???; Debra Symons - Debra Symons, Alcatel-Lucent AustralasiaAdam Bateson - Director, Business Development, NetReturn ConsultingAlan Rees - Account Manager, Dimension Data; John Edwards - former CEO, Cap Gemini Telecoms AsiaPac and VP/GM Asia Motorola NetworksJoel Betts - Managing Director, Gifted Communicators; Linda Bolton - Delivery Manager, Accenture Outsourced LearningMatt Lovegrove - Ernst & Young; Nic Read - Ernst & Young Dale Cohen - Group Manager, Telstra BigPond;  Barrie Williams - Regional Director, Enterprise Solution Sales, Intel; ???Jon Marks - Client Director, Unisys;  Kane Lightowler - Senior Sales Executive, Tumbleweed; John Young - Director, Yindi SystemsAlan Creighton - Consulting Principal, Ajilon; Mozart Sovierzoski - VOIP Support Analyst, Cisco SystemsJohn Huggart - Managing Director, Sales Positive; Peter Ager, Senior Business Consultant (Financial Services), Trust | Defender; Alan Perkins, Director – Research Projects, Altium SoftwareWalter Villatora - Senior Advisor, Liberal Party of Australia; Crispin Swan - Regional Director, Airwide Solutions; Stan Relihan - President & CEO, Expert Executive SearchMatt Lovegrove - Ernst & Young;  ???; Nic Read - Ernst & YoungJohn Henderson - Managing Director, Cray Computers; Geoff Whiteley - Public Sector Representative, Information Builders; Martyn Bartlett - Account Director, Sun Microsystems AustraliaDoug Hughes - Oracle Vice President - Customer Services for Australia & New Zealand; Jen Harwood - Director, Direct InciteMatt Lovegrove - Ernst & Young; Johh Edwards - former CEO, Cap Gemini Telecoms AsiaPac and VP/GM  Asia Motorola NetworksManuel Rey - IT Consultant; David Moore, Director of Enterprise Engagements, Hewlett Packard; Peter Ager, Senior Business Consultant (Financial Services), Trust | DefenderBarry Osborne, Manager Sydney Business Executive Suites; Glem McFarlane - Business Development Manager,itaba3Linda Bolton - Delivery Manager, Accenture Outsourced Learning; Joseph Baccaro- Lead (Spend & Inventory Management), Oxygen Business Solutions

VIEW AS SLIDE SHOW

Doug delivered a compelling presentation on how Enterprise is using Web 2.0 tools & applications to achieve significant improvements in the Sales process,

The event also took Business Networking to a new level – with 3 Fortune 500 companies collaborating to present a message of mutual interest, to a gathering of over 100 members of the ICT and Business community.

This included representatives from a number of organizations, including Unisys, Intel, Accenture, CSC and range of smaller companies.

 

In this interview, Doug provides a recap of his presentation, outlining how Oracle is embracing some of the new concepts embodied by Web 2.0 companies such as LinkedIn, Facebook, Digg & Spock.

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VIEW AS SLIDE SHOW

There’s also a very useful discussion on the impact that deployment of these Disruptive Technologies is having – flattening Corporate Heirarchies, enabling Collaboration and transforming Work Environments in the Enterprise.

This Episode is essential listening for Corporate Managers, CIO’s , CTO’s – and any business professionals interested in gaining productivity benefit from technology.

RESOURCES:

Sales Performance & Improvement with Enterprise 2.0 (SLIDE SHOW)

PICTURES of the Business Networking Event (SLIDE SHOW)

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Like this PodCast?

Then share it with your network – or show your support by writing a Review on iTunes.

And don’t be shy – please leave a Comment. Your feedback & suggestions are greatly appreciated.

If you’re a Blogger or Webmaster – you can download Embed Code that makes it easy to include this Episode of ‘Connections’ in your web page.

Thank you

Stan Relihan

Expert Executive Search: www.expertsearch.com.au

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8 Responses to “Connections #023 – Oracle and Enterprise 2.0”

  1. Louise M. Kidney Says:

    Hi Stan and Doug,
    That must have been a very interesting event which was hosted in Australia.

    Ever think about recording the event and putting it up on YouTube.com for individuals like myself (Canadian’s) that simply couldn’t make it there on time due to time distance constraints?

    Also, interesting to learn about the Q&A session between industry suppliers. We refer to Q&A as Industry Panel Discussions. Really interesting to learn about the impacts to technolgies such as Web 2.0. Many customers would agree that less reporting and more action would be appreciated.

    Great show. Thanks Stan and Doug.

  2. Prashant Koli Says:

    Hi Stan,

    Beautiful, I must say!

    Congratulations!!

    Doug Hughes has beautifully explained how even Fortune 500 companies are taking Web 2.0 technologies, along with it’s propellers (that again includes Social Networkers,i believe), seriously.

    And yes, putting the pictures of the event made a great sense.

    I must tell you that I eagerly wait for new episode of your podcast and you have a knack of pleasing yor audience.

    Thanks Stan bringing out this gr8 episode!

    Have a fabulous day!!

    Rgds,
    Prashant Koli

  3. Joel Betts Says:

    Well done Stan. This was another powerful message with an exceptional guest. Littered with profoundly intelligent questions and useful answers.
    Thank you for making this information so readily available and for communicating it in such an engaging way. Every time I listen, I learn!

  4. Sheilah Etheridge Says:

    Hello Stan and Doug,

    Excellent podcast!!

    Very informative and a joy to listen to.

    Sheilah

  5. Paul Jacobs Says:

    Hi Stan & Doug – really enjoyed listening. I’m wondering in this brave new world whether the CIO should be the one solely accountable for Web 2.0 and Corporation 2.0 decisions? They have sometimes been the ones that have blocked Facebook etc, sometimes without any consultation with the business.

    Doug, you mentioned CRM and “the customer” quite a lot – should a lot of this sit with the Marketing dept of an organisation?

    I work in the recruitment strategy and recruitment technology field and I’m not always convinced whether employer branding, talent sourcing strategies etc sits best with HR, Marketing, IT, or a whole new function reporting directly to the CEO and working cross-functionally. You got me thinking whether the same could apply in a broader technology sense.

    Paul Jacobs (New Zealand)

  6. Eric Says:

    Hello Stan,
    Excellent job !
    How exciting this event must have been in Australia.

    On TPN, it’s a successful and exciting review, featuring a leading CEO.

    This also shows how unpredictably and fast, changes are happening in the Web 2.0 world, and how reactive companies (including world-leading companies like Oracle) have to be.

    Go ahead Stan, your contribution is essential.

    Good luck, and best regards,
    Eric (Noumea – New Caledonia)
    ericv.nc@gmail.com

  7. Caryl Alfaro Says:

    Stan:

    Your shows just keep getting better and better. What I liked about this one was the topic and perspective from Doug Hughes weaved against his actual presentation at your business event–complete with slide show and powerpoint. It was as-if I attended–putting the visual with the audio.

    Doug summed it up well that the trend with these technologies is for “reporting less and doing more”.

    Doug’s final comments were so true about contemplating these changes over wine…..the topic is endless as are the impacts these technologies will have on our future organizations and knowledge management.

    Thank you Doug for sharing Oracle’s vision!

    Stan, you have done a fantastic job at staying abreast of all these trends and causing us (the viewers) to reflect on these myraid technologies. At the same time, what is way cool is the way you are incorporating these technologies in your program.

    Caryl

  8. Cool Paper Airplanes Says:

    I always say that to succeed in the internet, your post should either be useful or entertaining. This post passed that test! Thanks.

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